Petsify.pl moderation and appeals
Last updated: May 8, 2026
1. Moderation goals
- Moderation keeps content compliant with the law and our terms, and protects users and animal welfare.
- Moderation may be manual, automated or a combination of both.
2. Reasons for moderation
The Operator may take moderation action if content:
- violates the law;
- violates our terms;
- is misleading;
- could facilitate fraud;
- harms animal welfare;
- infringes third-party rights;
- contains personal data without a legal basis;
- is spam;
- reduces the Service’s safety or reliability.
3. Types of action
The Operator may:
- ask for content to be corrected;
- refuse publication;
- remove content;
- limit visibility;
- suspend an account or profile;
- delete an account or profile;
- block access to selected features;
- report the matter to relevant authorities where justified.
4. Decision notices
- The Operator informs the User about moderation actions through the available communication channels (email or an in-service notice).
- The notice includes the reasons for the decision and information about the right to appeal.
5. Right to appeal
- The User may appeal a moderation decision within 14 days of receiving it.
- Appeals should be sent to: kontakt@petsify.pl.
- The appeal should describe the objections to the decision and include any additional information or evidence.
- The Operator reviews the appeal within 14 days.
6. Repeated violations
Repeated violations of the terms may result in permanent account deletion without the possibility of appeal.